Senior Advocacy & Service Coordination

Advocacy

For older Quad Citizens as well as those who care about them, CASI is the region's connection to community, services and advocacy that make it possible to age with grace, dignity and pride.


Free Community Advocacy Service

CASI’s Senior Advocates and Service Coordinators help families navigate through the maze of information on care options and available benefits for older adults. The goal of the program is to help adults stay independent, enjoy quality of life, and remain connected to the community. Meetings with Senior Advocates are private and confidential unless permission to share is given by the older adults and/or a caregiver with Power of Attorney privileges. And our serevices are free.

Our Senior Advocates assist more than 2,000 seniors and their families each year with questions regarding:

  • Housing
  • Transportation
  • Legal Issues
  • Health-related Issues
  • In-Home Care
  • Facility Placement
  • Government Benefits
  • Senior Programs
  • Health & Long-Term Care
  • Insurance & Assistance Programs
  • Can assist with completing forms and applications for numerous programs and services

We can help with:

  • Referrals to various agencies
  • Waiver applications
  • Emergency food assistance
  • Fan for Seniors Program
  • Emergency funding
  • Accessing technology

For additional online information, use our Community Links.



Service Advocates and Coordinators

CASI has Service Advocates available at our Senior Community Center sight on West Kimberly Road. In addition, we have Service Coordinators on-site at Edgewater on Third, Luther Crest, Luther Manor/Luther Heights, Luther Towers, and Spruce Hills Village to help residents with care needs. 


Client Testimonials

“My parents are getting to the point where they need some help to stay in their home and I want them to live there as long as they can. I live out of town and was not sure where to get help. A friend suggested calling CASI. A Senior Advocate visited with my parents, gave them information on services, and they are now getting home delivered meals. I know I have a reliable source that I can call anytime I have concerns about my mom and dad.”


“It seems like each month the money coming in doesn’t stretch as far as it used to. I called CASI to ask if any help was available. I met with a Senior Advocate who connected me with some programs and benefits that have helped me out financially.”


Contact an Advocate or Off Site Service Coordinator
Phone: 563.386.7477

Vicki Ertel
Senior Advocate
563.386.7477  Ext. 227
[email protected]

Harvey Wiley
Senior Advocate
563.386.7477  Ext. 254
[email protected]

Brenda Chaffee-Pullman
Service Coordinator, Luther Towers
1810 East 38th Street Court, Davenport, IA 52807
563.386.7477  Ext. 284

[email protected]
Office Hours: Monday - Friday 8:00 am - 12:00 pm

Brenda Chaffee-Pullman
Service Coordinator, Luther Manor / Luther Heights
3118 Devils Glen Road, Bettendorf, IA 52722
563.386.7477  Ext. 283

[email protected]
Office Hours: Monday - Friday 12:30 pm - 4:30 pm

Jody Smith
Service Coordinator, Luther Crest
5454 North Gaines Street, Davenport, IA 52806
563.386.7477  Ext. 281

[email protected]
Office Hours: Monday - Friday 8:00 am - 12:00 pm

Jody Smith
Service Coordinator, Spruce Hills Village
2380 Tech Drive, Bettendorf, IA 52722
563.386.7477  Ext. 282
[email protected]
Office Hours: Monday - Friday 12:30 pm - 4:30 pm

Carrie Wooldridge
Service Coordinator, Edgewater of Third
401 West Third Street, Davenport, IA  52801

563.386.7477  Ext. 280
[email protected]



Our Mission

To provide services that promote independence and enrich the lives of older adults through
socialization, health and wellness, and supportive services.